Privacy Policy

Effective Date: October 22, 2025
Last Updated: October 22, 2025

Our Commitment

At Zrrrum, we believe trust is earned lap by lap.

This Privacy Policy explains how Zrrrum Studios LLC ("Zrrrum," "we," "us," or "our") collects, uses, and protects your information when you visit our website, zrrrum.com (the "Site"), or engage with our products and services.

We're committed to transparency and respect — because the families who share our stories deserve nothing less.

Information We Collect

Information You Provide to Us

When you interact with our Site or services, you may provide us with information including:

  • Contact Information: Name, email address, mailing address, and phone number (when you sign up for newsletters, purchase products, or contact us)

  • Purchase Information: Billing and shipping details when you make a purchase

  • Communications: Messages, feedback, or inquiries you send to us

  • Account Information: If you create an account, we collect login credentials and preferences

Information We Collect Automatically

When you visit our Site, we may automatically collect:

  • Device and Usage Information: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze site performance (see "Cookies" section below)

Information from Third Parties

We may receive information about you from:

  • Partners and Vendors: Payment processors, shipping providers, and marketing platforms

  • Social Media: If you interact with us through social media, we may receive information in accordance with those platforms' privacy policies

How We Use Your Information

We use the information we collect to:

  • Fulfill Orders: Process purchases, ship products, and provide customer support

  • Communicate: Send order confirmations, updates, newsletters, and respond to inquiries

  • Improve Our Services: Analyze site usage, develop new products, and enhance user experience

  • Marketing: Share news about books, events, partnerships, and products (you can opt out at any time)

  • Legal Compliance: Meet legal obligations, enforce our terms, and protect our rights

We do not sell your personal information to third parties.

How We Share Your Information

We may share your information with:

Service Providers

Third-party vendors who help us operate our business, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and fulfillment providers

  • Email marketing platforms

  • Website hosting and analytics services

These providers are contractually required to protect your information and use it only for the services they provide to us.

Business Transfers

If Zrrrum is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information when required by law, to respond to legal processes, protect our rights, or ensure safety.

With Your Consent

We may share your information for other purposes with your explicit consent.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help us understand how you use our Site.

Types of Cookies We Use

  • Essential Cookies: Necessary for the Site to function (e.g., shopping cart, login)

  • Analytics Cookies: Help us understand site traffic and user behavior (e.g., Google Analytics)

  • Marketing Cookies: Enable personalized advertising and track campaign effectiveness

Your Cookie Choices

You can manage cookie preferences through your browser settings. Note that disabling cookies may limit some Site functionality.

To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout

Third-Party Links

Our Site may contain links to third-party websites, including partner organizations, retailers, and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Children's Privacy

Zrrrum creates content for families, but our Site is not directed at children under 13.

We do not knowingly collect personal information from children under 13 without verified parental consent. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at [privacy@zrrrum.com], and we will delete it promptly.

For Parents: If you have questions about how we handle information related to children's content, please reach out to us.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse, including:

  • Secure socket layer (SSL) encryption for data transmission

  • Limited access to personal information by authorized personnel

  • Regular security assessments and updates

However, no online transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You may request access to or correction of your personal information by contacting us at [privacy@zrrrum.com].

Deletion

You may request deletion of your personal information, subject to legal retention requirements.

Opt-Out of Marketing

You can unsubscribe from marketing emails at any time by clicking "unsubscribe" in any email or contacting us directly.

Do Not Track

Some browsers offer "Do Not Track" signals. Our Site does not currently respond to these signals, but you can manage cookies through your browser settings.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including:

  • Right to know what personal information we collect and how we use it

  • Right to request deletion of your personal information

  • Right to opt out of the sale of personal information (note: we do not sell personal information)

To exercise these rights, contact us at [privacy@zrrrum.com].

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including:

  • Right to access, correct, or delete your personal information

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent

To exercise these rights, contact us at [privacy@zrrrum.com].

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

International Data Transfers

Zrrrum is based in the United States. If you are located outside the U.S., your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our Site, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of the Site after changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Zrrrum Studios LLC
Email: pitcrew@zrrrum.com
Mailing Address: 7803 Morning Glen Lane, Alexandria, VA 22315

We'll respond to inquiries as promptly as possible — because at Zrrrum, every question matters.

Final Note

Privacy isn't just policy — it's principle.

We respect the trust families place in us when they share our stories. This Privacy Policy reflects our commitment to honoring that trust with transparency, care, and integrity.

Thank you for being part of the Zrrrum community.

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